With launch just a week behind us the Windows Social Media Team is already busy working on plans for our 2nd half of the year. We are excited to announce we are looking for a new member to join our team. The new position is the Windows Community Manager. If you or someone you know is interested in being a part of our innovative, exciting and quite frankly ‘cool’ team please send resumes to our fabulous recruiter alibun@Microsoft.com. Here is the Job Description:
Windows Community Manager
October 22, 2009 marked the beginning of a new generation for Windows with the launch of Windows7. A major pillar of the Windows7 launch was building engagement and participation with our most enthusiastic customers through social media. That commitment continues as the Windows Social Media Team now works to land the Windows7 value proposition with our most enthusiastic fans, our Windows community members.
As a valuable member of the Windows Social Media Team the Windows Community Manager will be responsible for the following functions;
1. Drive and grow the Windows Consumer MVP program. Evangelize Windows 7 launch activities to MVPs
2. Manage on-line community programs and implement team strategies
· Recruits new Clubhouse members
· Owns overall community editorial calendar
· Manages overall communications to/from the community, including blogs, mail, and private Spaces messages
· Performs primary administration tasks for the Clubhouse, including moderation, rating/routing rules, etc.
· Drives on-line events (i.e. Live Meetings)
· Manages Windows Community involvement in any beta tests
· Finalizes and distributes monthly community health reports/dashboards.
· Develop international toolkit for other subsidiaries to implement similar community approaches
· Create updated recruiting and engagement plans for Clubhouse and Twitter
· Partner with CSS to develop robust community participation in Microsoft Answers
3. Deliver product planning insights sourced from social media to Windows and Windows Live product management teams
4. Site Manager for Windows Community pages on Windows.com; work with Windows.com team to source relevant, timely User Generated Content
Requirements;
· Candidate must have a passion and desire to connect 1:1 with Windows enthusiast customers. This is a very customer facing position
· Ongoing interest and curiosity for digital marketing and using the next generation web to connect with customers and tell the Windows7 story
· Social media savvy; understanding and experience with Social network channels and functionality
· Big idea thinker! Windows is at the beginning of this journey and are looking for a someone who wants to help shape and deliver what digital marketing can be for Windows
Qualifications:
3+ years in the technology industry
Passion for understanding customer/partner consumer needs and getting 1:1 with customer feedback
Ability to present ideas and big picture story to senior management and internal/external communities
Effective, demonstrated leadership and management skills.
Team player: is a phenomenal individual contributor with strong project management skills
A curiosity for the technical and a unique ability to evangelize that passion to consumers
Strong written/verbal communications skills and relationship-building skills
BS or B.A. required
{ 6 comments… read them below or add one }
wow! what an opportunity, definitely gonna shoot for this dream job!
Marcus is going to be very hard to replace Marty in this Windows Live users eyes. He has been our spokesperson on our behalf. He has never lost his cool with any of us, always had time for our concerns and acted as our go-between with the Live teams whenever we have been experiencing problems, no matter how small.
I hope that the person that you do employ to replace him will be as dedicated and focused as he has been about US, the ordinary everyday user, not just the more technically able.
TG
Sounds like an awesome opportunity for the right person!
I will forward this along to a number of good CMs I know… but I also know one of the questions will be whether or not they need to relocate.
Is it an in-office position or remote?
Best of luck with the search!!
This would be an amazing opportunity.Sending an email now.
3+ years in the technology industry
Passion for understanding customer/partner consumer needs and getting 1:1 with customer feedback
Why?
wow, this is a dreaming job!
and @Yule, that’s an interesting question. I think these requirements are due:
1. If a person has 3+ years in this industry, is very familiar with past products buzz.
2. The passion is because it’s more than critical to constantly look for customer/partner problem’s solutions, and 1:1 is the best way to get feedback.
I truly want to send that email…
cheers,